Sustainability Management

Stakeholder Engagement

Cooperation with Partner Companies

Stakeholders of United Urban and MRA
  • Note:Service providers (property management companies, building management companies, engineering companies, suppliers of goods, etc.) and tenants.

We United Urban and MRA operate our real estate investment and asset management business with the support of multiple stakeholders. With setting our Sustainability Policy and Basic Supply Chain Sustainability Policy as a center, we aim to realize a sustainable, diverse and inclusive society through dialogue, consultation and cooperation with our stakeholders.

Cooperation with Partner Companies

Enlightening the Policy

For a society with sustainability, we United Urban and MRA understand that not only to accelerate our ESG initiatives but also to proceed them with our partner companies in our entire supply chain are important and formulated the Basic Supply Chain Sustainability Policy.

United Urban and MRA post the policy on our website and notify it to our partner companies in writing. By informing them about our initiatives, we aim for a mutual understanding.

Moreover, MRA received a letter of agreement on adherence to the policy from our property managers of each property of United Urban.

Standardized Green Lease Articles

56.1%

One of the materiality that United Urban works on is “Tenant and Property Manager Engagement”. For an action target to address the materiality, we strive to incorporate green lease clauses in 100% of contracts with tenants (Note) by 2030.

  • Note:Contracted area where tenants have agreed the United Urban’s green lease clauses out of total net leasable area of buildings categorized as office buildings by United Urban (exclusive of residential area within those office buildings).

Green Lease Articles (Excerpts)

  1. The landlord and tenant will cooperate in initiatives to keep and improve comfort and productivity of the property (sharing of data, legal compliance, etc.) with the view of energy conservation, environmental friendliness, etc.
  2. The landlord and tenant can negotiate sharing of benefits when cost-saving from equipment renovation such as LED light installation in areas leased to the tenant is expected.
Green Lease Guide

United Urban's Green Lease Articles were introduced as an example for green lease initiatives in the Green Lease Guide published by the Ministry of Land, Infrastructure, Transport and Tourism with the aim of popularizing green leases.

Corporation through Green Lease

Pacific Marks Shin-Yokohama
Pacific Marks Shin-Yokohama

United Urban covered the cost to change the lighting in an exclusive section of Pacific Marks Yokohama East and Pacific Marks Shin-Yokohama to LED lighting, which consumes 38% less electricity. The benefits of the reduction in electricity costs is being shared with tenants through increased contracted rents.

Investment Value, Rent Income

Tenant Satisfaction Survey

UUR has been managing our properties with an aim to improve our tenants' satisfaction level.
We commissioned an external survey company to conduct a tenant satisfaction survey for all assets.

Cooperation with Property Managers

United Urban intends to deepen engagement with property managers, important partner companies of United Urban, to accelerate practical initiatives on ESG issues.

Add ESG-related clauses to the standard contract with property managers

A contract including ESG-related clauses shall be deemed as the new standard contract. United Urban strives to have a dialogue with the existing property managers to switch contracts to those including ESG-related clauses upon the renewal of contracts.

Add ESG factors upon the evaluation and selection of property managers

ESG factors are added to the evaluation items in the annual evaluation process to all property managers (started in 2022) and United Urban promotes the resolution of ESG issues together with property managers.

Introduction of award system in accordance with performance

United Urban expresses gratitude for the contribution to daily management to property managers that demonstrate appropriate performance in the annual evaluation so that United Urban and property managers can tackle ESG issues by cooperating with each other over the medium- to long-term.

ESG Clauses (Overview)

  • Property managers strive to execute business in accordance with each policy in the "Sustainability Policy" and the "Basic Supply Chain Sustainability Policy“ stipulated by United Urban.
  • Property managers cooperate energy saving, consider environment and respond to laws and regulations related to environmental Issues.
  • Property managers proactively propose measures leading to the reduction of environmental burden.
The photo shows the staff of XYMAX Corporation and MRA at the award ceremony.
The photo shows the staff of XYMAX Corporation and MRA at the award ceremony.
Marubeni REIT Advisors, DFF Inc.

Dialogue with Investors

Dialogue with Investors

  • United Urban puts priority on fair disclosure to all investors and conducts timely disclosure regardless of the holding status of our unit. In practice, we conduct stipulated disclosure, simultaneous Japanese/English press releases and improvement of our website with viewer friendliness in mind.
  • An “A” rating, the highest rating, was granted to United Urban for the sixth consecutive year in GRESB’s disclosure of evaluations in 2023, as our information disclosure of ESG initiatives were particularly commended.
  • In addition, United Urban pursues direct communication with various investors. While seminars for investors were canceled and travelling were restricted due to the COVID-19 pandemic, United Urban had dialogues with investors through conference calls and web meetings in 2022.
Dialogue with Investors
GRESB

Meetings with Investors

Institutional investors Japan Overseas
2019 144 67
2020 140 58
2021 121 70
2022 121 59
2023 133 58

IR Seminar Participation

Individual investors No. of seminars United Urban joined
2019 11
2020 2
2021 4
2022 1
2023 1

Meetings with Representatives in Charge of Exercising Voting Rights

2021 8 companies + Proxy advisory firm​
Marubeni REIT Advisors, DFF Inc.

Collaboration with Industries/Educational Institutions

Collaboration with Industries/Educational Institutions

  • MRA is a regular member of Investment Trusts Association (ITA) and Association for Real Estate Securitization (ARES). MRA employees have been the member of several committees set in ARES for our better operation and management as well as our roll to develop financial literacy for individual investors.
  • With collaborative asset management in mind, United Urban has been taking initiatives for vibrant local economy and community by liaising with educational institutions.

Example: Tenjin Luce

United Urban decided to roll out a wall decoration at Tenjin Luce, through a collaboration with a local university in Fukuoka. While this initiative created a new motivation to stop by the property, the university students have a unique opportunity to present their achievements of research (the wall designs are to be renewed periodically). This initiative not only contributes to the property’s performance, but also takes part in a service to society and a creation of the life of the community.

Collaboration with Industries/Educational Institutions
Collaboration with Industries/Educational Institutions
Collaboration with Industries/Educational Institutions
Marubeni REIT Advisors, DFF Inc.